Working at SwanCare means more than ‘just a job’, we enrich lives for a living and pride ourselves on providing quality care, accommodation, and services to our residents. There is a reason we are one of WA’s leading not-for-profit aged care providers since 1961!
ABOUT THE ROLE:
In this role you will provide exceptional service to our customers including staff, residents, contractors and even board members. We are looking for an individual that is self-motivated, a team player and keen to learn.
This opportunity is available on a 12 month fixed term contract.
Responsibilities include:
- Applications Support – assists with investigation and resolution of issues.
- IT Infrastructure – routine operational procedures; contributes to maintenance and installation and monitors performance.
- Network Support – contributes to operational configuration of network components and assists with investigation and resolution of network issues.
- Security Operations – respond, investigate and document.
- Incident Management – identify, register and categorise.
For more information, please view the Job Description here.
WHY WORK FOR US?
As the largest single site retirement and aged care community in WA, we are proud of our excellent reputation among our residents, their families, and our staff. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. With more than 1000 residents and 700 staff members, you are guaranteed to be working with a professional community of likeminded people.
We will recognise your dedication and achievements, and we will support you with regular training and development, to be the best you can be. Oh, and by the way, our people say we're the warmest, most welcoming workplace you'll ever find!
As our staff are our most valuable resource when it comes to delivering the highest level of quality care to our residents, we offer a range of industry-leading benefits to acknowledge their contributions. Find out more about what’s on offer.
WHAT WE WILL OFFER YOU:
- Being a not-for-profit organisation, you have access to attractive salary packaging options, increasing your take home pay!
- A supportive and collaborative work culture where you feel like home.
- Varied and flexible rosters to maintain your work-life balance.
- Be part of an award winning reward and recognition program.
- Exceptional on-site services and facilities.
- Free onsite parking.
- Discounts on HBF health insurance and selected retail providers.
- Access to our Employee Assistance Program.
KEY ROLE REQUIREMENTS:
- Tertiary qualifications or certification in IT (or progress toward).
- Experience with Microsoft Entra ID (Azure Active Directory) and Microsoft 365 Administration.
- Experience with IT Ticketing systems.
- Demonstrated ability to troubleshoot, problem solve and develop solutions.
- High level of communication skills both verbal and written.
- National Police Clearance.
- Current Influenza Statement and Covid 19 Vaccinations (highly desirable).
WHAT HAPPENS AFTER I APPLY?
Please submit a covering letter with your resume.
Shortlisting and interviewing will commence straight away so don't delay submitting your application!
If you are interested in becoming part of the SwanCare team, apply today – we’d love to hear from you!
